/* V16 Smart Assistant — premium, compact, accessible, RTL/LTR */
:root{
    --chat-v16-green:#154b38;
    --chat-v16-deep:#0c3426;
    --chat-v16-mint:#eef7f1;
    --chat-v16-line:#dce9e1;
    --chat-v16-text:#173c2f;
    --chat-v16-muted:#74877d;
    --chat-v16-gold:#c99639;
    --chat-v16-shadow:0 30px 90px rgba(8,49,34,.22),0 6px 28px rgba(8,49,34,.09);
}

.chatbot-root-v16{position:fixed;z-index:210;inset-inline-end:24px;bottom:24px;font-family:'Cairo',sans-serif;direction:inherit}
.chatbot-launcher-v16{position:relative;width:64px;height:64px;border:0;border-radius:22px;background:linear-gradient(145deg,#1d654b,var(--chat-v16-deep));color:#fff;display:grid;place-items:center;cursor:pointer;box-shadow:0 20px 50px rgba(9,59,40,.28);transition:transform .25s ease,box-shadow .25s ease,border-radius .25s ease}
.chatbot-launcher-v16:hover{transform:translateY(-4px);box-shadow:0 25px 64px rgba(9,59,40,.34)}
.chatbot-launcher-v16:active{transform:scale(.97)}
.chatbot-launcher-v16 svg{width:27px;height:27px}
.chatbot-launcher-v16 .chatbot-pulse-v16{position:absolute;inset:-5px;border:1px solid rgba(73,151,105,.3);border-radius:26px;animation:chatPulseV16 2.8s ease-out infinite;pointer-events:none}
.chatbot-launcher-v16 .chatbot-online-dot-v16{position:absolute;top:3px;inset-inline-start:3px;width:13px;height:13px;border:3px solid #fff;border-radius:50%;background:#78c57e}
.chatbot-launcher-label-v16{position:absolute;inset-inline-end:76px;top:50%;transform:translateY(-50%);white-space:nowrap;background:#fff;color:var(--chat-v16-text);border:1px solid var(--chat-v16-line);border-radius:13px;padding:9px 12px;font-size:11px;font-weight:800;box-shadow:0 12px 30px rgba(12,52,38,.09);opacity:0;pointer-events:none;transition:.2s ease}
.chatbot-launcher-v16:hover .chatbot-launcher-label-v16{opacity:1;transform:translateY(-50%) translateX(0)}

.chatbot-panel-v16{position:absolute;inset-inline-end:0;bottom:78px;width:min(400px,calc(100vw - 30px));height:min(650px,calc(100vh - 120px));display:grid;grid-template-rows:auto auto minmax(0,1fr) auto;background:#fff;border:1px solid rgba(25,75,56,.12);border-radius:28px;box-shadow:var(--chat-v16-shadow);overflow:hidden;transform-origin:bottom right;transition:opacity .22s ease,transform .28s cubic-bezier(.16,1,.3,1),visibility .22s ease}
[dir="rtl"] .chatbot-panel-v16{transform-origin:bottom left}
.chatbot-panel-v16[hidden]{display:grid;opacity:0;visibility:hidden;pointer-events:none;transform:translateY(18px) scale(.96)}
.chatbot-panel-v16:not([hidden]){opacity:1;visibility:visible;transform:none}

.chatbot-head-v16{position:relative;overflow:hidden;display:flex;align-items:center;gap:12px;padding:18px 18px 16px;background:linear-gradient(135deg,#0e3c2b,#195a42 72%,#2d7457);color:#fff}
.chatbot-head-v16:after{content:"";position:absolute;width:160px;height:160px;border-radius:50%;inset-inline-end:-70px;top:-100px;border:1px solid rgba(255,255,255,.1);box-shadow:0 0 0 34px rgba(255,255,255,.025)}
.chatbot-avatar-v16{position:relative;z-index:1;width:48px;height:48px;flex:0 0 48px;border-radius:16px;background:#fff;display:grid;place-items:center;overflow:hidden;box-shadow:0 8px 24px rgba(0,0,0,.12)}
.chatbot-avatar-v16 img{width:100%;height:100%;object-fit:contain;padding:4px}
.chatbot-avatar-v16 span{font-size:18px;font-weight:900;color:var(--chat-v16-green)}
.chatbot-head-copy-v16{position:relative;z-index:1;min-width:0;flex:1}
.chatbot-head-copy-v16 b{display:block;font-size:14px;line-height:1.5}
.chatbot-head-copy-v16 small{display:flex;align-items:center;gap:6px;margin-top:2px;color:rgba(255,255,255,.72);font-size:10px}
.chatbot-head-copy-v16 small:before{content:"";width:7px;height:7px;border-radius:50%;background:#8ed58f;box-shadow:0 0 0 4px rgba(142,213,143,.12)}
.chatbot-head-actions-v16{position:relative;z-index:2;display:flex;gap:6px}
.chatbot-head-actions-v16 button{width:35px;height:35px;border:1px solid rgba(255,255,255,.14);border-radius:11px;background:rgba(255,255,255,.08);color:#fff;display:grid;place-items:center;cursor:pointer;transition:.2s}
.chatbot-head-actions-v16 button:hover{background:rgba(255,255,255,.16);transform:translateY(-1px)}

.chatbot-welcome-v16{padding:14px 15px 10px;background:linear-gradient(180deg,#f7fbf8,#fff);border-bottom:1px solid #eef3f0}
.chatbot-welcome-card-v16{padding:13px 14px;border:1px solid #e0ebe4;border-radius:17px;background:#fff;color:var(--chat-v16-text);font-size:11.5px;line-height:1.85;box-shadow:0 7px 22px rgba(16,63,45,.04)}
.chatbot-welcome-card-v16 b{font-size:12px}
.chatbot-quick-v16{display:flex;gap:7px;overflow-x:auto;padding:10px 1px 2px;scrollbar-width:none}
.chatbot-quick-v16::-webkit-scrollbar{display:none}
.chatbot-quick-v16 button,.chatbot-quick-v16 a{flex:0 0 auto;border:1px solid #dbe8e0;border-radius:999px;background:#fff;color:#285542;min-height:34px;padding:7px 11px;display:inline-flex;align-items:center;gap:6px;text-decoration:none;font-family:inherit;font-size:10.5px;font-weight:800;cursor:pointer;transition:.2s}
.chatbot-quick-v16 button:hover,.chatbot-quick-v16 a:hover{border-color:#a8cbb5;background:#eff7f2;transform:translateY(-1px)}
.chatbot-quick-v16 svg{width:14px;height:14px}

.chatbot-messages-v16{min-height:0;overflow:auto;padding:15px;background:#f6f9f7;display:flex;flex-direction:column;gap:9px;scroll-behavior:smooth}
.chatbot-day-v16{align-self:center;font-size:9px;color:#91a097;background:#eaf0ec;border-radius:999px;padding:4px 9px;margin-bottom:2px}
.chat-message-v16{max-width:84%;display:flex;flex-direction:column;gap:4px;animation:chatMessageInV16 .25s ease both}
.chat-message-v16.in{align-self:flex-start;align-items:flex-start}.chat-message-v16.out{align-self:flex-end;align-items:flex-end}
.chat-message-bubble-v16{padding:10px 12px;border-radius:16px;font-size:11.5px;line-height:1.85;white-space:pre-line;overflow-wrap:anywhere}
.chat-message-v16.in .chat-message-bubble-v16{background:#fff;border:1px solid #dfe9e3;color:#263f35;border-start-start-radius:6px;box-shadow:0 5px 18px rgba(20,61,46,.04)}
.chat-message-v16.out .chat-message-bubble-v16{background:linear-gradient(145deg,#18533d,#0f3d2d);color:#fff;border-end-end-radius:6px;box-shadow:0 8px 20px rgba(16,65,47,.12)}
.chat-message-time-v16{font-size:8px;color:#9aa79f;padding:0 4px}
.chat-message-actions-v16{display:flex;gap:6px;flex-wrap:wrap;margin-top:3px}
.chat-message-actions-v16 button,.chat-message-actions-v16 a{border:1px solid #cee0d5;border-radius:10px;background:#fff;color:#24533e;padding:7px 9px;font:800 10px 'Cairo',sans-serif;text-decoration:none;cursor:pointer}

.chatbot-typing-v16{align-self:flex-start;display:flex;gap:4px;padding:11px 13px;background:#fff;border:1px solid #dfe9e3;border-radius:15px;border-start-start-radius:6px;box-shadow:0 5px 18px rgba(20,61,46,.04)}
.chatbot-typing-v16 span{width:5px;height:5px;border-radius:50%;background:#88a296;animation:chatTypingV16 1.1s infinite ease-in-out}
.chatbot-typing-v16 span:nth-child(2){animation-delay:.14s}.chatbot-typing-v16 span:nth-child(3){animation-delay:.28s}

.chatbot-compose-v16{background:#fff;border-top:1px solid #e8efeb;padding:10px 11px 9px}
.chatbot-compose-row-v16{display:flex;align-items:center;gap:8px;border:1px solid #d9e6de;border-radius:16px;background:#fbfdfc;padding:5px 5px 5px 11px;transition:border-color .2s,box-shadow .2s}
.chatbot-compose-row-v16:focus-within{border-color:#97c0a8;box-shadow:0 0 0 4px rgba(69,131,92,.08);background:#fff}
.chatbot-compose-row-v16 input{width:100%;min-width:0;border:0!important;outline:0!important;background:transparent!important;box-shadow:none!important;padding:8px 4px!important;margin:0!important;height:auto!important;min-height:36px!important;font:600 11.5px 'Cairo',sans-serif!important;color:#253f34!important}
.chatbot-compose-row-v16 input::placeholder{color:#98a79f}
.chatbot-send-v16{width:40px;height:40px;flex:0 0 40px;border:0;border-radius:13px;background:var(--chat-v16-green);color:#fff;display:grid;place-items:center;cursor:pointer;transition:.2s}
.chatbot-send-v16:hover{background:#0e3d2c;transform:translateY(-1px)}
.chatbot-send-v16:disabled{opacity:.45;cursor:not-allowed;transform:none}
.chatbot-send-v16 svg{width:18px;height:18px}
.chatbot-disclaimer-v16{display:block;text-align:center;padding-top:7px;color:#9aa69f;font-size:8.5px;line-height:1.5}

body.chatbot-open-v16{overflow:visible}
.chatbot-mobile-backdrop-v16{display:none}

@keyframes chatPulseV16{0%{transform:scale(.9);opacity:.7}70%,100%{transform:scale(1.3);opacity:0}}
@keyframes chatMessageInV16{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
@keyframes chatTypingV16{0%,60%,100%{transform:translateY(0);opacity:.45}30%{transform:translateY(-4px);opacity:1}}

@media(max-width:760px){
    .chatbot-root-v16{inset-inline:12px;bottom:76px}
    .chatbot-launcher-v16{width:56px;height:56px;border-radius:19px;margin-inline-start:auto}
    .chatbot-launcher-label-v16{display:none}
    .chatbot-panel-v16{position:fixed;z-index:212;inset:calc(env(safe-area-inset-top) + 10px) 10px calc(env(safe-area-inset-bottom) + 10px);width:auto;height:auto;max-height:none;border-radius:24px;transform-origin:bottom center}
    .chatbot-panel-v16[hidden]{transform:translateY(26px) scale(.98)}
    .chatbot-mobile-backdrop-v16{position:fixed;z-index:205;inset:0;background:rgba(5,31,21,.42);backdrop-filter:blur(4px)}
    body.chatbot-open-v16 .chatbot-mobile-backdrop-v16{display:block}
    body.chatbot-open-v16{overflow:hidden}
    .chatbot-head-v16{padding:16px}
    .chatbot-welcome-v16{padding:12px}
    .chatbot-messages-v16{padding:12px}
    .chat-message-v16{max-width:88%}
    .chat-message-bubble-v16{font-size:12px}
    .chatbot-compose-row-v16 input{font-size:16px!important}
}

@media(max-width:390px){
    .chatbot-root-v16{bottom:72px}
    .chatbot-panel-v16{inset-inline:6px;inset-block-start:6px;inset-block-end:6px;border-radius:21px}
    .chatbot-quick-v16 button,.chatbot-quick-v16 a{font-size:10px;padding-inline:9px}
}

@media(prefers-reduced-motion:reduce){
    .chatbot-pulse-v16,.chatbot-typing-v16 span{animation:none!important}
    .chatbot-panel-v16,.chat-message-v16,.chatbot-launcher-v16{transition:none!important;animation:none!important}
}